aetis Studios is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
01 / OVERVIEW
Overview
This Privacy Policy applies to aetis Studios ("aetis", "we", "us", or "our") and covers information collected through our website at aetis.studio and through our client engagement process.
By using our website or engaging our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
02 / WHAT WE COLLECT
Information We Collect
We collect the minimum information necessary to provide our services and communicate effectively. This includes:
- Contact information — name, email address, and company name, provided when you reach out to us, book a call, or sign up for updates
- Project information — details about your startup, product, timeline, and budget that you voluntarily share with us during discovery and onboarding
- Payment information — billing details processed through our payment partners (we do not store your full card number or sensitive payment data directly)
- Communication records — emails, messages, and meeting notes exchanged throughout the project engagement
- Usage data — anonymised data about how visitors interact with our website, including pages viewed, time spent, and referring URLs, collected via analytics tools
- Technical data — IP address, browser type, operating system, and device type, collected automatically when you visit our website
03 / HOW WE USE IT
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and schedule discovery calls
- To deliver and manage the services outlined in your project agreement
- To process payments and issue invoices
- To communicate project updates, feedback requests, and delivery timelines
- To improve our website and service offering based on usage patterns
- To send occasional updates about aetis Studios — you may unsubscribe at any time
- To comply with legal obligations and enforce our Terms & Conditions
We will never sell your personal information to third parties. We do not use your data for automated decision-making or profiling.
05 / COOKIES
Cookies & Tracking
Our website uses cookies — small text files stored on your device — to enhance your experience and gather anonymised analytics data.
We use the following types of cookies:
- Essential cookies — required for the website to function correctly. These cannot be disabled.
- Analytics cookies — help us understand how visitors interact with the website so we can improve it. All data is anonymised and aggregated.
You can control cookie preferences through your browser settings. Disabling non-essential cookies will not affect the core functionality of the website. We do not use advertising or cross-site tracking cookies.
06 / DATA RETENTION
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
- Client project data — retained for a minimum of 3 years following project completion for contractual and legal compliance purposes
- Communication records — retained for 2 years following the last interaction
- Financial records — retained for 7 years as required by applicable tax and accounting regulations
- Analytics data — aggregated and anonymised; no personally identifiable information is retained beyond session data
When data is no longer required, it is securely deleted or anonymised.
07 / SECURITY
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These include:
- Encrypted data transmission via HTTPS on all pages
- Access controls limiting data access to authorised team members only
- Regular review of data handling practices and tool security
- Use of trusted, established third-party platforms with their own security frameworks
No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you promptly in accordance with applicable law.
08 / YOUR RIGHTS
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate or incomplete data
- Erasure — request deletion of your personal data ("right to be forgotten") where legally permissible
- Restriction — request that we limit how we process your data in certain circumstances
- Portability — request transfer of your data to another service provider in a machine-readable format
- Objection — object to our processing of your data for certain purposes, including marketing
- Opt-out — unsubscribe from marketing communications at any time via the link in any email we send
To exercise any of these rights, please contact us at hello@aetis.studio. We will respond within 30 days.
09 / THIRD-PARTY LINKS
Third-Party Links
Our website may contain links to third-party websites, platforms, or services — including social media profiles, scheduling tools, and partner references. These external sites have their own privacy policies and we have no control over their content or practices.
We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policy of any site you visit.
10 / CHILDREN
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately and we will take steps to delete that information.
11 / CHANGES
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. The "Last Updated" date at the top of this page will always indicate when the most recent revision was made.
We encourage you to review this policy periodically. Continued use of our website or services following any changes constitutes your acceptance of the updated policy. For active clients, we will make reasonable efforts to notify you of material changes via email.
12 / CONTACT
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
aetis Studios
Email: hello@aetis.studio
Website: aetis.studio
We are committed to addressing your concerns and will respond within 30 days of receiving your request.